Shipping Policy
At The Daily Loft, we aim to make your shopping experience as smooth and convenient as possible. This Shipping Policy explains how we process, dispatch, and deliver your orders.
1. Order Processing
· Orders are typically processed within 1-2 business days after they are placed.
· Orders placed on weekends or public holidays may be processed on the next business day.
· Once your order has been processed and dispatched, you may receive shipping or tracking information where available.
· During sales, promotions, holidays, or periods of unusually high order volume, processing times may be slightly longer.
2. Delivery Times
Estimated delivery times may vary depending on your location and the courier service used.
· Major cities: Approximately 2-5 business days
· Other areas: Approximately 3-7 business days
· Remote or hard-to-reach areas may require additional delivery time.
Delivery estimates are not guaranteed and may be affected by courier delays, weather conditions, public holidays, security situations, incorrect addresses, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
From time to time, The Daily Loft may offer free shipping promotions or special delivery offers. Any applicable terms for such promotions will be clearly communicated at the time of purchase.
4. Address Accuracy
Customers are responsible for providing complete and accurate delivery information, including:
· Full name
· Complete delivery address
· City and area
· Active phone number
· Any relevant delivery instructions
The Daily Loft is not responsible for delivery failures caused by incorrect, incomplete, or outdated information provided by the customer.
If an order is returned to us because of an incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.
5. Delivery Attempts
Our courier partners may make multiple delivery attempts depending on their policies.
If the customer is unavailable, unreachable, or refuses to receive the package, the order may be returned to The Daily Loft.
Any additional delivery or re-shipping costs resulting from such circumstances may be charged to the customer.
7. Delayed Deliveries
While we work with reliable courier services, The Daily Loft cannot guarantee delivery on a specific date or time.
Delivery may be delayed due to:
· Weather conditions
· Public holidays
· High order volumes
· Incorrect or incomplete addresses
· Courier operational issues
· Security or access restrictions
· Natural disasters
· Other circumstances beyond our reasonable control
A delivery delay does not automatically qualify an order for cancellation or refund.
7. Lost or Damaged Packages
If your package appears to be damaged when delivered, please contact The Daily Loft as soon as possible and provide photographs or other relevant evidence.
If an order is confirmed to have been lost in transit, we will work with the courier service to investigate the shipment and determine the appropriate resolution.
9. Incorrect or Missing Items
If you receive an item that is different from what you ordered, or if an item appears to be missing from your package, please contact us within 48 hours of delivery.
Please provide your order details along with clear photographs of the package and its contents where applicable.
We will review the issue and, where verified, arrange an appropriate resolution.
10. International Shipping
At present, The Daily Loft's shipping availability may be limited to selected locations.
If international shipping is offered for a particular product, any applicable shipping charges, customs duties, taxes, or other fees will be communicated where applicable.
Customers may be responsible for customs duties, taxes, or other charges imposed by the destination country.
11. Order Changes After Dispatch
Once an order has been dispatched, we may not be able to change the delivery address, items, or other order details.
If you need to make a change, please contact The Daily Loft as soon as possible after placing your order.
We will do our best to accommodate the request, but changes cannot be guaranteed once the fulfillment or shipping process has begun.
12. Contact Us
If you have any questions regarding your shipment, delivery, or order status, please contact The Daily Loft through email at: abd.dev3637@gmail.com.
We're always happy to help!
Last Updated: September 8, 2026