Terms and Conditions
Welcome to The Daily Loft. By placing an order through our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Orders & Payments
· All orders are subject to product availability and confirmation.
· The Daily Loft reserves the right to cancel or decline an order in cases such as incorrect pricing, insufficient stock, suspected fraudulent activity, or other circumstances beyond our control.
· Customers are responsible for providing an accurate name, shipping address, phone number, and other required information.
· Once an order has been dispatched, changes to the delivery address may not be possible.
· Prices, promotions, discounts, and product availability may change without prior notice.
2. Shipping & Delivery
· Delivery times are estimates and may vary depending on the delivery location, courier service, weather, public holidays, or other unforeseen circumstances.
· Delays caused by the courier or circumstances beyond The Daily Loft's control do not automatically qualify an order for a refund.
· Customers should ensure that someone is available to receive the order at the provided address.
· Additional delivery charges may apply if an order needs to be re-shipped due to an incorrect or incomplete address, customer unavailability, or refusal to accept the package.
3. Return & Exchange Policy
We want our customers to be satisfied with their purchases. Eligible products may be returned or exchanged within 30 days of delivery, subject to the conditions below.
To qualify for a return or exchange:
· The product must be unused and in its original condition.
· The product must be returned with its original packaging, tags, accessories, manuals, and other included items, where applicable.
· The product must not show signs of use, damage, washing, alteration, or misuse.
· Certain products may be non-returnable due to hygiene, safety, customization, perishability, or other product-specific reasons.
The Daily Loft reserves the right to reject a return if the product does not meet the above conditions.
4. Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please get in touch with The Daily Loft within 48 hours of delivery.
Customers may be required to provide clear photographs or videos of the product, packaging, shipping label, and any visible damage so that the issue can be reviewed.
If the issue is confirmed to be our error or a manufacturing defect, The Daily Loft may offer a replacement, exchange, or refund, depending on the circumstances and product availability.
5. Change of Mind / Unwanted Returns
Returns requested because of a change of mind, incorrect selection, or simply because the customer no longer wants the product may be accepted subject to our return conditions.
In such cases, the customer may be responsible for return shipping costs, and the original shipping or delivery charges may be non-refundable.
6. Restocking Fee
Eligible returns that are not due to a defective, damaged, or incorrectly supplied product may be subject to a 20% restocking fee of the product price.
This fee may apply where a returned item requires inspection, repackaging, cleaning, re-labeling, or other processing before it can be resold.
No restocking fee will normally be charged for products returned because they were received damaged, defective, or incorrectly supplied, provided the issue is verified by The Daily Loft.
7. Return Shipping Costs
If the return is due to a customer's change of mind, incorrect selection, or another customer-related reason, the customer may be responsible for return shipping costs.
If the item was damaged, defective, or incorrectly supplied by The Daily Loft, we may cover the applicable return shipping costs, subject to verification.
The Daily Loft is not responsible for items lost or damaged while being returned by a customer unless otherwise agreed.
8. Refunds
Once a returned product has been received and inspected, The Daily Loft will notify the customer whether the return has been approved.
If approved, the refund will be processed using the applicable refund method.
Refund amounts may be reduced by applicable:
· Restocking fees
· Return shipping charges
· Original shipping/delivery charges, where applicable
· Any amount attributable to damage, missing accessories, or reduced value caused by improper handling
Refund processing times may vary depending on the payment method or financial institution.
9. Order Cancellation
Orders may only be cancelled before they are processed or dispatched.
Once an order has been dispatched, it may no longer be cancelled and will instead be subject to our applicable return policy.
The Daily Loft reserves the right to refuse cancellation requests made after an order has entered the shipping or fulfillment process.
10. Non-Returnable Products
Certain products may not be eligible for return or exchange, including but not limited to:
· Personalized or customized products
· Perishable goods
· Products that cannot be resold for hygiene or safety reasons once opened
· Products that have been used, washed, installed, altered, or damaged by the customer
· Digital products or services, where applicable
· Products specifically identified as final sale or non-returnable on the product page
Any product-specific return restrictions will be disclosed where applicable.
11. Product Information
The Daily Loft makes reasonable efforts to ensure that product descriptions, photographs, prices, colors, sizes, and specifications are accurate.
However, minor variations may occur due to screen settings, manufacturing differences, packaging changes, or other factors.
Such minor variations do not necessarily constitute a product defect.
12. Fraudulent or Abusive Returns
The Daily Loft reserves the right to refuse returns, refunds, exchanges, or future orders where we reasonably suspect fraudulent activity, repeated abuse of the return policy, product substitution, intentional damage, or other misuse of our policies.
13. Promotions & Discounted Products
Products purchased during promotional campaigns, clearance sales, or special offers may be subject to different return or exchange conditions.
Any special conditions will be stated at the time of purchase.
14. Limitation of Liability
To the extent permitted by applicable law, The Daily Loft shall not be responsible for indirect, incidental, or consequential losses arising from the purchase or use of our products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Changes to These Terms
The Daily Loft reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective when posted on our website. Customers are encouraged to review this page periodically.
16. Contact Us
For questions regarding orders, returns, exchanges, refunds, or these Terms & Conditions, please get in touch with The Daily Loft through email at abd.dev3637@gmail.com.
Last Updated: September 8, 2026